liga ciputra Casino & Sportsbook Data Care

This page describes what we collect when you use liga ciputra and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We encrypt all data in transit and at rest, and we never share your information with third parties without your consent.

Our privacy policy reflects our commitment to transparency. We explain exactly what data we collect, why we collect it, how long we keep it, and what rights you have. We comply with data-protection regulations in every jurisdiction where we operate, and we give you control over your account information.

Read on to understand how we handle your data on liga ciputra.

What Data We Collect on liga ciputra

Account information

When you create an account on liga ciputra, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and comply with anti-money-laundering regulations. We store your account information securely and encrypt it using industry-standard encryption.

KYC and identity verification

Before your first withdrawal, we require KYC (Know Your Customer) verification. We ask for a government-issued ID and proof of address. We accept passports, national ID cards, and driver's licenses. For proof of address, we accept utility bills, bank statements, or government correspondence dated within the last three months.

We store your identity documents securely and encrypt them. We never share your documents with third parties. We delete your documents after the retention period required by law. We use your identity information only to verify your account and comply with regulations.

Transaction and activity data

We log every transaction on liga ciputra—every deposit, withdrawal, spin, and bet. We record the date, time, amount, and outcome of each transaction. We use this data to settle your account, process your withdrawals, and investigate disputes. We keep your transaction history for seven years to comply with financial regulations.

Device and connection information

When you access liga ciputra on your phone or desktop, we collect information about your device—your device type, operating system, browser, and IP address. We use this information to optimize our platform for your device, detect fraud, and troubleshoot technical issues. We do not track your location or collect your GPS data.

We encrypt all data in transit and at rest

We use TLS 1.3 encryption for all data transmitted between your device and our servers. We encrypt all stored data using AES-256 encryption. We never store your password in plain text.

Cookies and tracking

We use cookies to remember your login session and your preferences on liga ciputra. We use session cookies that expire after subject to verification of inactivity. We do not use tracking cookies to follow you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use liga ciputra.

How We Use and Protect Your Data

How we use your data

We use your data for the following purposes: to verify your identity and comply with anti-money-laundering regulations; to process your deposits and withdrawals; to settle your account and calculate your balance; to provide customer support; to detect and prevent fraud; to troubleshoot technical issues; and to comply with legal obligations.

We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your data with advertisers or data brokers. We share your data only with payment processors and banks when necessary to process your transactions.

Third-party processors

We work with third-party payment processors to handle your deposits and withdrawals. These processors include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We share only the information necessary to process your transaction—your name, account number, and transaction amount. These processors are bound by confidentiality agreements and must protect your data.

Our servers may sit outside your jurisdiction. We comply with data-protection regulations in every jurisdiction where we operate. If you have concerns about data transfer, contact our support team.

Data retention

We keep your account information for as long as your account is active. We keep your transaction history for seven years to comply with financial regulations. We keep your identity documents for three years after your account closes. We delete all other data after one year of account inactivity.

Note: We may retain data longer if required by law or if you have an outstanding dispute.

Your rights on liga ciputra

You have the right to access your data anytime. You can download your account information and transaction history from your account dashboard. You have the right to correct inaccurate data—contact our support team to update your information. You have the right to delete your account and request deletion of your data, subject to legal retention requirements.

You have the right to object to our use of your data for certain purposes. You have the right to data portability—we can transfer your data to another service in a standard format. To exercise any of these rights, contact our support team in English or Indonesian.

Security practices

We use industry-standard security practices to protect your data. We encrypt all data in transit using TLS 1.3 and all stored data using AES-256 encryption. We use firewalls and intrusion-detection systems to prevent unauthorized access. We conduct regular security audits and penetration testing.

We limit access to your data to employees who need it to perform their job. We require all employees to sign confidentiality agreements. We train our team on data-protection best practices. If we detect a data breach, we notify affected users within 24 hours.

Contact and complaints

If you have questions about our privacy policy or how we handle your data, contact our support team via live chat, email, or in-app help. We respond to privacy inquiries within five business days. If you believe we have violated your privacy rights, you can file a complaint with your local data-protection authority.

We at liga ciputra are committed to protecting your data and respecting your privacy. We collect only the information we need, we encrypt it securely, and we never share it without your consent. Whether you access liga ciputra from Jakarta, Surabaya, Bandung, or Medan, your data is protected by the same security standards.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.